Our first survey was run with the help of the Friends of Penryn Surgery in January 2012.
The questions were written in conjunction with the Patient Representative Group.
To try and obtain responses from patients accessing all out services, questionnaires were distributed to health professionals to give to patients at the end of a consultation. The health professionals were given the questionnaires in approximate proportions to their workload.
For example, the doctors in Penryn were issued with 220, the nurses 140, midwives 10 etc.
The branch surgeries at Mawnan Smith and Stithians had their share. A total of 500 questionnaires were issued. The outcome of the questionnaire can be viewed in the document below.
Our second survey was also held in February 2013, we used the same questionaries as 2012 to allow the advantage of comparative data. We received 552 completed questionaries compared to 367 in 2012. The outcome is in the documents below.
- 2012 : Report.pdf
- 2013 : Report analysis 2013
Written Report 2013
Our third survey was held in February 2014. We used the same questions as in 2012 and 2013 to allow the advantage of comparative data.
Our 2015 survey was held in February 2015.
- 2015 PRG analysis report.pdf
- 2015 PRG report.pdf
The Practice is also required to submit to NHS England a summary of the survey and details of changes made in response to the outcome of the survey. A copy of this submission is detailed below. (A signed copy will shortly be available to view on this website).
- March 2015 Web Report.pdf
Our 2016 survey was held in February 2016.
- 2016 - PRG Report
- 2016 - PRG analysis report
Our 2017 survey was held in February 2017.
- 2017 - PRG report
- 2017 - PRG analysis report
Our 2018 survey was held in February 2018
-2018 - PRG report
-2018 - PRG analysis report