Outlook South West (OSW) have around 120 trained therapists and counsellors working across Cornwall to provide talking therapies for NHS patients. 

How do I arrange counselling?

If you think you would benefit from their services you can self refer by either collecting a self referral form from Penryn Surgery or you can self refer by filling out the online form on the OSW website here

Alternatively you can make a telephone appointment with the GP and if they feel it is appropriate, they can then refer you to OSW  for an initial assessment session which will done over the telephone. This appointment is for the counsellor to find out about your current difficulties and to discuss the different types of help available.

If you are at student at the Penryn Campus you can also make an appointment with the Student Support Services, who offer support and counselling. For more information please visit their website:  http://www.fxplus.ac.uk/study/student-support-services


Will counselling help me?

Outlook South West can help with common mental health problems such as low mood, depression, anxiety, stress, phobias, panic, problems after trauma, and obsessive compulsive disorder.

All treatment is confidential and all records are stored securely. If the practitioner has serious concerns about any risk to yourself or others then they will need to tell your GP.


What if I am under 16?

If you are under 16 your GP can refer you to Cornwall’s Child and Adolescent Mental Health Service if they feel it is appropriate.

What about bereavement counselling?

Cruse Bereavement Care offer support and help to those who are grieving, following the death of someone close. Call them on 01726 76100 or go to www.crusecornwall.org.uk  

What about relationship difficulties?

Relate - www.relatecornwall.org or call on 01726 74128

Who can help with Sexual Abuse and Domestic Violence?

CLEAR - Emotional Trauma and therapy specialists www.clearsupport.net  Call 01872 261147

The Susie Project - www.susieproject.org.uk Call 01209 699241

Where can I get counselling for Drug and Alcohol Problems?

Cornwall Alcohol and Drugs Agency (CADA) provide support for people with drug and alcohol problems. You do not need to see a GP to be referred to CADA, you can self refer by calling them on 01872 263001. For more information go to We Are With You (formerly Addaction)  

Alcoholics Anonymous is an informal meeting society for recovering alcoholics. AA meetings run on Tuesday and Friday evenings at the Killigrew Day Centre, Falmouth. Ring 01752 791111 or visit www.alcoholics-anonymous.org.uk  for more info.

Frank - if you think a friend has a problem and you want to help them, you or your friend can call FRANK anytime on 0300 123 6600 for confidential advice.  www.talktofrank.com

They also provide a needle exchange at W.I Hall, 6 Webber Street, Falmouth .Tues 1pm-4pm. Boots Pharmacy on Market Street Falmouth also provide needle exchange.

Stress, anxiety and depression

Having good mental health is important, and affects us all in one way or another - either directly, someone in our family or the people we work or study with.

1 in 4 adults experience at least one mental health problem in any given year.

It's important to make sure that having good mental health is taken as seriously as our physical health, and we make sure patients get the same help for their mental health as they would for a physical problem.

See a GP if you have been feeling depressed or anxious for more that a few weeks or if anxiety is affecting your daily life.

Mental Health Support Links

Cornwall Mind

Man Down

Outlook SW


Valued Lives


The Crisis service

The crisis service is designed to support people who are experiencing mental/emotional distress. We use social interventions to support people to break down the things that are causing them stress, and begin to move forward in manageable steps. 

Community Support

Community support packages are offered to adults & young people with a care or support need, who either have an enduring mental illness, or are in recovery from a serious episode of mental ill-health.

​Community packages are designed to aid people through their recovery, and include our rehabilitation & enablement programmes

The Wellbeing Club

The Wellbeing Club is network of people with a key goal in sight - improving their overall wellbeing!
​The club offers a range of wellbeing focused workshops, therapeutic activities, self care sessions, events and outings that are all designed around the 5 ways to wellbeing. 


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