This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

pill_boxOnline Ordering of Prescriptions

When ordering your prescriptions online please be aware that:

If you are a Stithians or Mawnan patient, your prescription will be prepared at these sites.

All other prescriptions will be prepared at Penryn Surgery.


Before ordering your prescriptions online, please read the following important information:

You can only use our prescription delivery service if:

1.  You are a dispensing patient

ie live more than 1 mile from a chemist.  (Most addresses in the Falmouth and Penryn town areas are not dispensing).

2.  You have completed a delivery service application form and returned it to Penryn Surgery. 

You can download one here

It must be printed, signed and returned to the dispensary at Penryn Surgery before your prescription can be delivered.

At the moment we do not offer a home delivery service.

If you live more than a mile from the nearest chemist you can apply to collect your medication from one of our delivery points; Mabe Post Office, Perranarworthal Post Office, Ponsanooth Post Office, Rame Post Office or Mylor Stores.  Please collect an application form for this from the dispensary at Penryn Surgery.

You can also request your repeat prescription

  • In person
  • By post
  • By phone on 01326 371421 (please call after 10am)

We try to process prescription orders as efficiently and safely as possible.

Please allow:

2 working days for your paper prescription to be ready, and

3 working days to collect your medication from our our pharmacy

You can help us by

Making sure you have not run completely out of your medication before ordering more. If ordering on a Friday make sure you have enough to last until Wednesday.

Making sure you clearly identify the name and strength of the medication you require. Ideally keep hold of the counterfoil from your last prescription and indicate on this which you require.

Enclosing a Stamped Addressed Envelope when posting if you require us to send it back to you.

In Penryn by dropping your written request into the post box next to the prescription desk. This helps us and also saves time waiting to see the prescription clerk.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website