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pill_boxOnline Ordering of Prescriptions

 

When ordering your prescriptions online please be aware that:

If you are a Stithians or Mawnan patient, your prescription will be prepared at these sites.

All other prescriptions will be prepared at Penryn Surgery.

Please do not enter any text in the empty box on the prescription ordering page.

Only repeat items that can be ticked can be ordered online. If you are unable to put a tick next to the medication and it states, "NEEDS REVIEWING BY A GP OR NURSE BEFORE IT CAN BE REQUESTED", please phone the prescription desk on 01326 371421.  Please DO NOT book an appointment until you have enquired if this is necessary. 

Acute medications not on your regular repeat list will also need to be requested from the doctor via the prescription clerk on 01326 371421.

Medical matters and treatment should be discussed directly with a doctor.

Your medication will be ready for collection at the pharmacy, dispensary or delivery point you have arranged with the practice in advance. If you wish to change this please contact the Prescription Desk in person or by phone on 01326 371421.

 

Before ordering your prescriptions online, please read the following important information:

You can only use our prescription delivery service if:

1.  You are a dispensing patient

ie live more than 1 mile from a chemist.  (Most addresses in the Falmouth and Penryn town areas are not dispensing).

2.  You have completed a delivery service application form and returned it to Penryn Surgery. 

You can download one here

It must be printed, signed and returned to the dispensary at Penryn Surgery before your prescription can be delivered.

At the moment we do not offer a home delivery service.

 

If you live more than a mile from the nearest chemist you can apply to collect your medication from one of our delivery points; Mabe Post Office, Perranarworthal Post Office, Ponsanooth Post Office, Rame Post Office or Mylor Stores.  Please collect an application form for this from the dispensary at Penryn Surgery.

You can also request your repeat prescription

  • In person
  • By post
  • By phone on 01326 371421 (please call after 10am)

 

 


We try to process prescription orders as efficiently and safely as possible.

Please allow:

2 working days for your paper prescription to be ready, and

3 working days to collect your medication from our our pharmacy or dispensary.

You can help us by

Making sure you have not run completely out of your medication before ordering more. If ordering on a Friday make sure you have enough to last until Wednesday.

Making sure you clearly identify the name and strength of the medication you require. Ideally keep hold of the counterfoil from your last prescription and indicate on this which you require.

Enclosing a Stamped Addressed Envelope when posting if you require us to send it back to you.

In Penryn by dropping your written request into the post box next to the prescription desk. This helps us and also saves time waiting to see the prescription clerk.

 
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