Join The Practice

Holiday

On Holiday?

Most surgeries offer telephone appointments and send prescriptions electronically - so no matter where you are registered you should be able to speak to your home GP for advice or to request medication.

If your home GP can't help and feels you need to be seen in Cornwall, you can call NHS 111 who will advise you were to go for treatment.

Temporary Registrations

If you are not registered with any GP practice call NHS 111 for advice on where to go. 

 

You can register temporarily with a GP surgery while away from home for work, study or on holiday. You'll remain registered with your permanent GP surgery.

The temporary GP surgery will pass details of any treatment you have to your permanent GP surgery. They will add the information to your medical records.

 

Safe Surgery Declaration
Don't have document...don't worry poster

Non English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Accessibility for Patients

Penryn Surgery Team are here to help...

The surgery works to ensure that patients and service users, and their carers and parents, can access and understand the information they are given. We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in braille, large print or easy read. We want to know if you need a British Sign Language interpreter or advocate.  We want to know if we can support you to lipread or use a hearing aid or communication tool.

We have:

  • Patient information available in alternative formats
  • Hearing Loop
  • Disabled car parking spaces
  • Disabled toilet on each floor
  • Interpretation services including British Sign Language
  • Accessible consultation rooms & examination couches
  • Wheelchairs
  • High backed & raised waiting room chairs
  • Surgery website which is able to be translated
  • Face to face interpreter service for non-English speakers

Should you require any assistance please contact reception direct.