Patient Record


Download the App

The links above take you to SystmOnline which requires a username and password (available from reception with photo ID)


You can instead access some details of your medical record, and access other functionality like ordering medications using either

the NHS App (Apple/Android)


the Airmid App (Apple/Android)

Keep Us Updated

Non-urgent advice: Update Your Personal Details

It's best to use SystmOnline or the Airmid App to update your details. But if you aren't registered for these services please let us know any changes to your contact details by clicking HERE

Non-urgent advice: Consent for someone else to access your medical records.

If you wish for someone else (i.e a relative) to be able to discuss your medical records, including being given access to your test results & appointment information you will need to complete a consent form for this available HERE.

If you are under 16 years of age the consent form will only apply until the age of 16 when a new form would need to be completed.

If you are over 18 and choose to complete the consent to allow access to medical records form this consent will remain active indefinitely unless stated otherwise or you take action to rescind the consent given.

Summary Care Record

The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. It will contain your medications and allergies along with information from hospitals, out of hours services, and specialists letters that may be added as well.

Your information will be extracted from practices such as ours and held on central NHS databases.   

As with all new systems there are pros and cons to think about.

  • When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.
  • On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice.
  • Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors’ leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System.
  • For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.
Share Care Record in Devon and Cornwall (DCCR)

A new NHS and social care system has been introduced in Devon and Cornwall to improve the way you receive care.


The Devon and Cornwall Care Record is a secure computer system that brings together information about your health and care and presents it as a single record.

Read more here

Sharing Your Medical Record

Increasingly, patient medical data is shared e.g. between GP surgeries and District Nursing, in order to give clinicians access to the most up to date information when attending patients.

The systems we operate require that any sharing of medical information is consented to by patients beforehand. Patients must consent to sharing of the data held by a health provider out to other health providers and must also consent to which of the other providers can access their data.

e.g. it may be necessary to share data held in GP practices with district nurses but the local podiatry department would not need to see it to undertake their work. In this case, patients would allow the surgery to share their data, they would allow the district nurses to access it but they would not allow access by the podiatry department. In this way access to patient data is under patients' control and can be shared on a 'need to know' basis.